Three ways to work together.

Choose this if

• You want a straight diagnosis before committing to a bigger engagement.
• You'd rather see the friction on one page than talk through a slide deck.
• You want a recommendation you don't have to hire us to act on.

Not a fit if

• You already know exactly what's broken and want it rebuilt. Go straight to the Systems and Journey Fix.
• You need someone to take over day-to-day tasks or run your ops team.
• You want a marketing or sales review. This is about how the business runs.

What happens

• Kickoff. Name the three outcomes that would make this worth it.
• Conversations with you and three people close to the work.
• Trace two real projects and one real client, end to end.
• 60-minute walkthrough of the Friction Map.

What ships

• The Friction Map on one page
• A ranked fix list, ordered by cost and time to relief
• A written recommendation for what comes next
• A short list of things you can stop doing

Choose this if

• Your systems are reasonable, or the Systems Fix is done.
• You want the discipline of an experienced operator inside your weekly rhythm.
• You're prepared to let one person outside your company see everything that matters.

Not a fit if

• You need one specific thing rebuilt and then you're done. Use the Systems and Journey Fix.
• You want someone to directly manage people, finance, legal, or HR.
• You want a fully outsourced ops team rather than senior judgment where it matters.

What happens

• Sit in your weekly operating review. Run it if you need me to, or coach whoever does.
• Read your scorecard before you do, every week.
• Own the monthly reset and the quarterly plan.
• Available for the calls that actually move things.

What ships

• A weekly rhythm your team runs after I leave
• A senior operator on call while it takes hold
• A rolling list of what's next, ranked
• Less weight on the founder